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Questions?  admin@airfiltersbyoxyclean.com.....Someone is standing by to answer your questions.


WHO WE ARE and CUSTOMER SERVICE ISSUES

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We do not outsource production to other countries.
Our filters are made by Americans, for Americans.
Help our economy, buy American products.


We have been in the air conditioning industry for over 30 years, over 14 years in the Air Filter industry, and on the Internet.  We were the first filter manufacturer/Distributor to offer air filters on the Internet.  Our air filters are  providing clean, healthy air in homes and businesses all over the United States, Puerto Rico, and Guam.

Click Here to see just a few of the testimonials we have gotten from many of our customers. These are real people who were happy to let us show you the  comments they made about our products and service.


Customer Service Issues:  To report UPS damage, or if you ordered the wrong size filters, or any other matter, You Must, email us because we must have a paper record.  Our Order-Takers cannot address such issues.  email: admin@airfiltersbyoxyclean.com  ....

Track Your Order:  Occasionally, when we get a surge of orders it may take a day or two before you see results in the tracking screen.  When this happens, we apologize and ask for your patience.....Please, keep in mind that we, and UPS, do not work on weekends.
TRACK YOUR ORDER


Phone-in Orders, - Important Note:
 We also accept phoned-in Orders, although we encourage you to order Online yourself to avoid errors.   We cannot be responsible for mistakes when an Order is entered by phone.  Call 800-724-2220.

About Phone in Orders:  When you phone in an Order, the Order-Taker will enter the Order into the same shopping cart, on the Internet, that you would use if you entered it yourself.
Most Internet companies do this the same way.  It is completely secured.

Note:  To avoid errors in telephone communication we strongly recommend that you enter the Order Online yourself.

Our mailing address is:  DO NOT USE FOR RETURNS

Cristal Enterprises, Inc.
6742 Forest Hill Blvd.  Ste. 269
West Palm Beach, FL  33413

RETURNS
If you are returning a product, please email us for instructions.
Our address for returns is:

Cristal Enterprises, Inc.
1541 South Beltline Hwy, Suite E
Mobile, AL 36606